(reposted from the UTL News blog)
Beginning on January 16 the University of Toronto Libraries will be inviting faculty, staff, graduate and undergraduate students to participate in the LibQUAL+ survey. This library service quality survey, developed by the Association of Research Libraries, measures library users’ perceptions of services and resources.
The University of Toronto Libraries are among 50 Canadian libraries participating in this survey, sponsored by the Canadian Association of Research Libraries. The survey is important because it will:
Let us know where we should focus our space and service improvements as we prepare our Strategic Plan 2013-2018.
Allow us to benchmark our results against other libraries to determine best practices.
The information gathered is valuable for planning future library services to support research, teaching and learning at the University of Toronto. If you receive an invitation to the complete the LibQUAL survey by e-mail, we hope you will choose to respond.